All users5 min read
Access boundaries for clients, event managers, booth operators, and super admins.
Role overview
- `client` has organization-wide control over events, staff, tokens, reports, and settings.
- `event_manager` is scoped to check-in operations for assigned events.
- `booth_operator` is scoped to booth-side operations for the assigned event context.
- `super_admin` is reserved for PassTru platform administration.
Client
The client role is the main organizer role. It manages events, attendees, branding, booths, operators, token purchases, reports, and organization settings.
- Create, edit, duplicate, suspend, and delete events.
- Manage event managers and booth operators.
- Purchase tokens and review organization-level reports.
Event manager
The event manager role is for check-in staff. It is intentionally narrower than client access and is focused on live event entry operations.
On sign-in, event managers are sent directly to the check-in workspace for the assigned event.
- Scan attendee QR codes.
- Search attendees and check them in manually.
- Undo check-ins when needed.
Booth operator
The booth operator role is for sponsor-side or exhibitor-side staff who need a narrow booth workspace without wider event access.
- View assigned booth activity and live visitor flow.
- Work inside the operator dashboard only.
- Cannot access billing, attendee management, or broader event configuration.
Assign roles
Keep client access limited to trusted organization admins. Assign narrower roles to operational staff.
Recommended checklist
- Reserve `client` for trusted organization admins.
- Use `event_manager` for registration and check-in desks.
- Use `booth_operator` for exhibitor or booth-side staff.
- Review temporary staff access before each major event.